Automotive Service Advisor

2024 Presidents Award Recipient!

We are looking to hire an experienced, top performing  Service Advisor to join us. At Westbrook Honda, you can expect to work with a Team of dedicated, professional employees. Our Advisors work with a collaborative approach and encourage success amongst each of our members. Located just off exit 65 on RTE 95 at the Westbrook Outlets. A fully climate controlled Service Department including a car wash in a World Class facility awaits you..

WE OFFER:

• 4 Day Work Week
• Health & Dental
• 401K with Company Contribution
• Paid Vacation
• Base Salary
• Weekly and Monthly Bonuses
• World Class Facility
• Ongoing Training
• Company Lunch on Saturdays
• Closed on all Major Holidays

RESPONSIBILITIES

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

REQUIREMENTS

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Above-average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• CDK DMS experience preferred
• Skills and willingness to learn new programs