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Automotive Service Advisor / Writer | Weekends Off | Blendon Woods

Christian Brothers Automotive
Full-time
On-site
Blendon Woods Ohio United States
Automotive Service Advisor / Writer
Company Description

Christian Brothers Automotive

Benefits:

Top pay for Qualified Service Advisors/Parts Estimator
Closed Every Weekend To Spend Time With Family & Friends
Paid Vacation & Paid Holidays
Healthcare Benefits Available
On-Going Training & Career Advancement
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Employee Appreciation Events
Weekly Team Lunches
Locally Owned and Operated

Job Description

Job Title:

Automotive Service Advisor / Writer

Location:

8555 Sancus Blvd, Columbus, OH 43240

Job Overview:

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.

Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

Greet every customer that enters our facility with hospitality and respect
Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and the guests
Directs, coordinates, and participates in performing customer service activities
Shuttle customers as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.

Qualifications

Positive attitude and friendly demeanor. Upbeat

Additional Information

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