Greenway Mazda of Houston is looking for an experienced and motivated automotive dealership Service Advisor to join our team!
The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done.
Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.
If this sounds like the perfect opportunity for you, then we encourage you to apply now!
Responsibilities:
· Greets and consults with customers to interpret their needs and arrange for appropriate service
· Serves as the primary point of contact for all automotive service and repair matters
· Consult with mechanics about necessary repairs and possible alternatives to expensive work
· Sells additional needed services
· Sets and manages the expectations for service delivery for both the customers and mechanics
· Continuously updates customers on repair needs and completion times
· Verify that the final invoice reconciles with the work performed on the repair order
· Performs other duties as assigned
Benefits:
· Progressive and Competitive Pay Plan
· Strong mentorship program to help you gain the experience you need to progress your career
· Excellent opportunities for growth and internal promotions
· Ongoing Training and Education
· Employee Purchase and Service Discounts
· Paid Vacation
· Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
· 401(k) Retirement Savings Plan
· Team-oriented, professional and a fun work environment
Qualifications
· One year of dealership Service Advisor experience, preferred
· Must have a proven record of achieving exceptional customer satisfaction
· Must have a valid driver's license and be in good standing
· Must exhibit personal and professional integrity
· Have a desire for a long term career with a growing organization
· CDK experience; preferred