Product Expert/Client Advisor (MINI - BMW Brand Sales)-- MINI of Fort Myers
Sonic Automotive
Full-time
On-site
Fort Myers Florida United States
Automotive Service Advisor / Writer
Company Description
At MINI of Fort Myers, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
What You’ll Do:
Provide clear, honest, and transparent options to empower guests to make confident vehicle decisions
Collaborate with team members to deliver a best-in-class experience for all guests—whether they’re ready to purchase or just exploring options
Welcome and assist customers with professionalism and warmth, helping them identify their needs and recommending appropriate vehicles
Actively listen and ask thoughtful questions to fully understand each customer’s preferences
Demonstrate vehicle features and performance, including coordinating test drives
Respond promptly and professionally to online and phone inquiries
Stay informed on incoming inventory, features, and benefits to confidently guide guests
Partner with the service department and body shop to ensure vehicles are fully reconditioned on schedule
Facilitate a smooth, transparent negotiation and sales process that builds trust
Deliver vehicles with care, ensuring the customer understands all features, warranty details, and documentation
Introduce new vehicle owners to service personnel to reinforce ongoing support
Follow up with customers post-sale to ensure satisfaction and cultivate loyalty
Support the sales process end-to-end, including administrative tasks and vehicle logistics
Consistently reflect on performance metrics to identify areas of improvement and enhance productivity
What You’ll Need:
A customer-first mindset with a commitment to delivering outstanding service
Familiarity with automotive industry terminology and a willingness to stay current on evolving technology
Ability to explain equity, trade-in values, and depreciation to customers
Knowledge of federal, state, and local regulations related to retail auto sales
Adherence to safety policies and immediate reporting of any incidents
Willingness to participate in dealership and manufacturer training programs
Goal-oriented with a strategic approach to achieving personal sales targets
Maintenance of a strong prospect pipeline and customer follow-up system
Flexibility to take on additional responsibilities as needed
A sense of pride in your work and a desire to contribute to a collaborative, high-integrity team
What We Look For:
Proven consultative sales experience
Retail or customer-facing background
Outgoing, energetic personality with a passion for people
Transparent, honest, and effective communication style
Integrity in all interactions—taking the high road at every opportunity
Willingness to learn, grow, and adapt in a dynamic environment
Accountability for both individual and team success
Resilience in the face of challenges and a mindset that celebrates small wins
Interest in the automotive industry and genuine desire to help customers
Ability to excel in a fast-paced, performance-driven setting
What We Offer:
Average earning potential of $60,000–$100,000+ annually
Commission + draw system for stable income
Health, Dental, and Vision insurance
401(k) with 2% company match
Paid vacation
Leadership and personal development programs
Casual, team-oriented environment
Career growth opportunities within a Fortune 300 nationwide company
Qualifications
What We Require:
High school diploma or equivalent
Strong reading comprehension and communication skills
Valid in-state driver’s license and a clean driving record
Professional appearance and demeanor
Ability to meet or exceed sales quotas
Authorization to work in the United States
Ability to pass a pre-employment background check, MVR, drug screening, and credit check
Additional Information
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
At MINI of Fort Myers, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
What You’ll Do:
Provide clear, honest, and transparent options to empower guests to make confident vehicle decisions
Collaborate with team members to deliver a best-in-class experience for all guests—whether they’re ready to purchase or just exploring options
Welcome and assist customers with professionalism and warmth, helping them identify their needs and recommending appropriate vehicles
Actively listen and ask thoughtful questions to fully understand each customer’s preferences
Demonstrate vehicle features and performance, including coordinating test drives
Respond promptly and professionally to online and phone inquiries
Stay informed on incoming inventory, features, and benefits to confidently guide guests
Partner with the service department and body shop to ensure vehicles are fully reconditioned on schedule
Facilitate a smooth, transparent negotiation and sales process that builds trust
Deliver vehicles with care, ensuring the customer understands all features, warranty details, and documentation
Introduce new vehicle owners to service personnel to reinforce ongoing support
Follow up with customers post-sale to ensure satisfaction and cultivate loyalty
Support the sales process end-to-end, including administrative tasks and vehicle logistics
Consistently reflect on performance metrics to identify areas of improvement and enhance productivity
What You’ll Need:
A customer-first mindset with a commitment to delivering outstanding service
Familiarity with automotive industry terminology and a willingness to stay current on evolving technology
Ability to explain equity, trade-in values, and depreciation to customers
Knowledge of federal, state, and local regulations related to retail auto sales
Adherence to safety policies and immediate reporting of any incidents
Willingness to participate in dealership and manufacturer training programs
Goal-oriented with a strategic approach to achieving personal sales targets
Maintenance of a strong prospect pipeline and customer follow-up system
Flexibility to take on additional responsibilities as needed
A sense of pride in your work and a desire to contribute to a collaborative, high-integrity team
What We Look For:
Proven consultative sales experience
Retail or customer-facing background
Outgoing, energetic personality with a passion for people
Transparent, honest, and effective communication style
Integrity in all interactions—taking the high road at every opportunity
Willingness to learn, grow, and adapt in a dynamic environment
Accountability for both individual and team success
Resilience in the face of challenges and a mindset that celebrates small wins
Interest in the automotive industry and genuine desire to help customers
Ability to excel in a fast-paced, performance-driven setting
What We Offer:
Average earning potential of $60,000–$100,000+ annually
Commission + draw system for stable income
Health, Dental, and Vision insurance
401(k) with 2% company match
Paid vacation
Leadership and personal development programs
Casual, team-oriented environment
Career growth opportunities within a Fortune 300 nationwide company
Qualifications
What We Require:
High school diploma or equivalent
Strong reading comprehension and communication skills
Valid in-state driver’s license and a clean driving record
Professional appearance and demeanor
Ability to meet or exceed sales quotas
Authorization to work in the United States
Ability to pass a pre-employment background check, MVR, drug screening, and credit check
Additional Information
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.