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Rental Agent - Audi of West Houston

Sonic Automotive
Full-time
On-site
Houston Texas United States
Automotive Service Advisor / Writer
Company Description

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Audi West Houston, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Compensation (Hourly):

$15.00 - 17.00 / hour

Job Description

Summary:

The Rental Car Representative is the front-line face of our rental operations, ensuring every customer has a smooth, friendly, and efficient rental experience. From greeting customers to preparing vehicles and guiding them through the rental process, you play a key role in delivering exceptional service and creating loyal customers.

Duties and Responsibilities:

Greet and assist customers throughout the rental process, including vehicle selection and checkout
Prepare rental vehicles to meet company standards before each rental
Maintain and follow all rental policies and procedures
Provide honest, ethical, and high-quality customer service at all times
Resolve customer issues professionally and promptly
Support team members to ensure smooth daily operations
Keep accurate records and process transactions efficiently
Operate computer systems and rental software to complete rentals

Qualifications

Valid driver’s license
Strong customer service and communication skills
Proven ability to solve problems effectively
Ability to work with people from diverse backgrounds
Desire to succeed in a fast-paced environment
Basic computer skills

Preferred Qualifications:

Previous car rental or insurance replacement experience
Face-to-face sales experience

Additional Information

Compensation (Hourly):

$15.00 - 17.00 / hour

Depending on experience and qualifications

Schedule:

FULL TIME
Sundays Always Off
Saturday Availability Required

Perks & Benefits:

Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off that Grows with You
Sundays Always Off
Closed on Thanksgiving & Christmas
Employee Pricing on Purchases & Leases
Free & Discounted Gym Membership Options
Exclusive Travel Deals on Hotels, Rentals & Airfare
Career Growth in a Fortune 500 Company

All your information will be kept confidential in accordance with EEO guidelines