Service Advisor - Land Rover Roaring Fork
Sonic Automotive
Full-time
On-site
Glenwood Springs Colorado United States
Automotive Service Advisor / Writer
Company Description
Land Rover Roaring Fork is looking to add to our team of Service Advisors. We ensure our customers receive top-notch service in all our departments. We believe culture makes a difference, and we strive to build lasting relationships with our employees, customers, and the community. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic. We value our employees and invest in their success.
Salary: $60000 - $120000 / year, based on performance
Competitive Pay Plan + Great Benefits!
Service Advisor Experience Preferred
Walk-in Applicants are Welcome!
Job Description
The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
Duties and Responsibilities:
Schedule appointments with customers
Greet customers and make them feel welcome!
Work with customer and technician to identify required services using vehicle's service history
Advise customers on necessary/suggested services and costs; advise of any current special promotions available
Compute cost of replacement parts and labor
Address customer's questions and needs promptly and professionally
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
Review results of customer satisfaction surveys with service manager
Meet the dealership's standards for repair order production
We offer:
Competitive pay plan
Production bonuses
Medical, Dental, and Vision plans
401(k) retirement plan
Opportunities for advancement
Factory based training paid for by dealer
Flexible schedule
Qualifications
At least 3 + years experience as a Service Advisor in a luxury dealership setting.
Experience with Land Rover or another luxury brand.
Excellent CSE and Hours per RO.
Experience using and working with CDK.
General knowledge of vehicle mechanical operations.
ASE certification preferred.
Sales experience preferred.
Professional personal appearance.
Excellent oral and written communication skills.
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
All your information will be kept confidential according to EEO guidelines.
Land Rover Roaring Fork is looking to add to our team of Service Advisors. We ensure our customers receive top-notch service in all our departments. We believe culture makes a difference, and we strive to build lasting relationships with our employees, customers, and the community. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic. We value our employees and invest in their success.
Salary: $60000 - $120000 / year, based on performance
Competitive Pay Plan + Great Benefits!
Service Advisor Experience Preferred
Walk-in Applicants are Welcome!
Job Description
The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
Duties and Responsibilities:
Schedule appointments with customers
Greet customers and make them feel welcome!
Work with customer and technician to identify required services using vehicle's service history
Advise customers on necessary/suggested services and costs; advise of any current special promotions available
Compute cost of replacement parts and labor
Address customer's questions and needs promptly and professionally
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
Review results of customer satisfaction surveys with service manager
Meet the dealership's standards for repair order production
We offer:
Competitive pay plan
Production bonuses
Medical, Dental, and Vision plans
401(k) retirement plan
Opportunities for advancement
Factory based training paid for by dealer
Flexible schedule
Qualifications
At least 3 + years experience as a Service Advisor in a luxury dealership setting.
Experience with Land Rover or another luxury brand.
Excellent CSE and Hours per RO.
Experience using and working with CDK.
General knowledge of vehicle mechanical operations.
ASE certification preferred.
Sales experience preferred.
Professional personal appearance.
Excellent oral and written communication skills.
All applicants must be authorized to work in the USA
All applicants must perform duties and responsibilities in a safe manner
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Additional Information
All your information will be kept confidential according to EEO guidelines.