Service Communications Advisor
Alphabe Insight Inc
Full-time
On-site
Cincinnati Ohio United States
Automotive Service Advisor / Writer
Company Description
About Us
At Blue Print OUT, we are committed to building strong, strategic foundations for companies that aim to stand out in competitive markets. We specialize in delivering results-driven business development, operational support, and team-building solutions. With a focus on innovation and long-term growth, we empower future leaders to shape the next wave of success across industries.
Job Description
Job Description
We are currently seeking a Service Communications Advisor to join our growing team in Cincinnati, OH. This role is responsible for facilitating effective internal and external communication strategies that support customer service operations and enhance client satisfaction. The ideal candidate will be detail-oriented, proactive, and skilled in managing service-related inquiries across multiple channels.
Responsibilities
Serve as the primary liaison between service teams and clients, ensuring clear and timely communication.
Draft and distribute service updates, notices, and reports.
Monitor client feedback and provide solutions to address service-related concerns.
Collaborate with cross-functional teams to align communication with service delivery goals.
Analyze communication trends and recommend improvements.
Maintain accurate records of interactions and resolutions.
Support training initiatives related to communication protocols.
Qualifications
Qualifications
Bachelor's degree in Communications, Business Administration, or a related field.
Minimum of 2 years of experience in a communications, customer service, or advisory role.
Strong written and verbal communication skills.
Excellent organizational and problem-solving abilities.
Proficiency with Microsoft Office Suite and communication management tools.
Ability to work both independently and within a team environment.
Additional Information
Benefits
Competitive salary: $62,000 - $66,000 annually
Health, dental, and vision insurance
Paid time off and holidays
Professional development and growth opportunities
Collaborative and supportive team culture
On-site parking and flexible work environment
About Us
At Blue Print OUT, we are committed to building strong, strategic foundations for companies that aim to stand out in competitive markets. We specialize in delivering results-driven business development, operational support, and team-building solutions. With a focus on innovation and long-term growth, we empower future leaders to shape the next wave of success across industries.
Job Description
Job Description
We are currently seeking a Service Communications Advisor to join our growing team in Cincinnati, OH. This role is responsible for facilitating effective internal and external communication strategies that support customer service operations and enhance client satisfaction. The ideal candidate will be detail-oriented, proactive, and skilled in managing service-related inquiries across multiple channels.
Responsibilities
Serve as the primary liaison between service teams and clients, ensuring clear and timely communication.
Draft and distribute service updates, notices, and reports.
Monitor client feedback and provide solutions to address service-related concerns.
Collaborate with cross-functional teams to align communication with service delivery goals.
Analyze communication trends and recommend improvements.
Maintain accurate records of interactions and resolutions.
Support training initiatives related to communication protocols.
Qualifications
Qualifications
Bachelor's degree in Communications, Business Administration, or a related field.
Minimum of 2 years of experience in a communications, customer service, or advisory role.
Strong written and verbal communication skills.
Excellent organizational and problem-solving abilities.
Proficiency with Microsoft Office Suite and communication management tools.
Ability to work both independently and within a team environment.
Additional Information
Benefits
Competitive salary: $62,000 - $66,000 annually
Health, dental, and vision insurance
Paid time off and holidays
Professional development and growth opportunities
Collaborative and supportive team culture
On-site parking and flexible work environment