Findlay Lincoln - Ford Lincoln Service Advisor

Findlay Lincoln is seeking an organized and detailed Service Advisor/ Consultant. 

Service Advisor/ Consultant Responsibilities

• Greeting customers promptly.
• Obtaining customer and vehicle information.
• Clearly reporting all vehicle symptoms as described by the customer.
• Determining and recommending needed maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish and communicate a follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on every repair order.
• Explaining all completed work and charges to customers.
• Maintain excellent Customer Service through clear communication and interaction with all clients. 

Job Requirements

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• Display and Practice exceptional attitude toward Clients and Team Members.
• A desire for a long term career with a growing organization.
• Personal and professional integrity.

Benefits

• Great working environment.

• Paid Vacations.

• Medical.
• Dental and Vision insurance.
• 401K.