Roadside Diesel Technician

World Truck Towing & Recovery is hiring Roadside Diesel Technicians for 1st, 2nd, and 3rd shifts.

A Roadside Diesel Technician is responsible for quickly diagnosing and repairing diesel-powered vehicles on the side of the road, responding to emergency calls, performing basic maintenance tasks, and replacing necessary parts while equipped with a mobile service truck, often requiring excellent troubleshooting skills and the ability to work in challenging weather conditions.

Key Responsibilities:

• Emergency Response: Promptly respond to roadside assistance calls related to diesel trucks and other heavy vehicles.
• Diagnostics and Repairs: Accurately diagnose mechanical issues with diesel engines, transmissions, brakes, and other vehicle systems using diagnostic tools.
• Basic Maintenance: Perform routine maintenance tasks like oil changes, fluid level checks, tire pressure adjustments, and battery checks.
• Part Replacement: Replace malfunctioning parts like filters, belts, hoses, and minor components on-site.
• Mobile Service: Effectively utilize a stocked service truck with tools, parts, and necessary equipment to complete repairs on the roadside.
• Safety Procedures: Adhere to strict safety protocols while working on the roadside, including proper vehicle positioning and hazard light usage.
• Documentation: Accurately document repair details, parts used, and customer information.
• Customer Interaction: Provide professional customer service to stranded drivers, explaining repair needs and addressing concerns.

Required Skills and Qualifications:

• Technical Expertise: In-depth knowledge of diesel engine components, operation, and troubleshooting techniques.
• Mechanical Aptitude: Ability to diagnose mechanical issues quickly and accurately.
• Hand Tools Proficiency: Skillful use of various hand tools, wrenches, and diagnostic equipment.
• Problem-Solving Skills: Ability to think critically and resolve complex mechanical issues under pressure
• Physical Fitness: Capability to perform physically demanding tasks like lifting heavy parts and working in challenging weather conditions
• Valid Driver's License: Possessing a commercial driver's license (CDL) may be required depending on location
• Customer Service: Strong interpersonal skills to interact effectively with customers in stressful situations