We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
Key Responsibilities
Case Management & Participant Services
Manage a high-volume caseload of WIOA Adult and Dislocated Worker participants.
Conduct eligibility determinations, certifications, and enrollments into WIOA programs.
Complete assessments, Individual Employment Plans (IEPs), and career planning with participants.
Provide career counseling, employment guidance, and referrals to training and supportive services.
Maintain ongoing engagement with participants to support progress toward employment and training goals.
Documentation & Compliance
Enter accurate case notes and documentation in the case management system the same day services are provided.
Maintain participant files in accordance with WIOA policies, monitoring standards, and compliance requirements.
Ensure documentation clearly supports eligibility, services provided, and program outcomes.
Prepare files and documentation for internal reviews, monitoring, and audits.
Performance & Enrollment Goals
Meet weekly and monthly enrollment and service targets.
Contribute to program performance outcomes including:
Training enrollments
Employment placements
Credential attainment
Measurable Skills Gains
Maintain strong pipeline management to ensure continuous participant engagement and movement through services.
Employer & Training Coordination
Coordinate with Business Services staff and training providers to support participant employment and training opportunities.
Assist participants in identifying training programs aligned with in-demand occupations.
Team Collaboration
Participate in team meetings, performance reviews, and program planning discussions.
Collaborate with partners including community organizations, adult education providers, and other workforce system partners.
Qualifications
Required Skills and Qualifications
Bachelor’s degree in social work, human services, workforce development, or related field preferred (relevant experience may substitute).
Experience in case management, workforce development, employment services, or social services.
Ability to manage multiple priorities and a high-volume caseload in a fast-paced environment.
Strong documentation and data entry skills with attention to detail and accuracy.
Ability to meet performance expectations and program deadlines.
Strong interpersonal, communication, and problem-solving skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Preferred Qualifications
Experience working with WIOA programs or other workforce development initiatives.
Familiarity with workforce case management systems and performance reporting.
Experience working with individuals experiencing employment barriers.
Key Competencies
Organization and time management
Accuracy and compliance in documentation
Ability to meet performance metrics
Professional communication and participant engagement
Problem-solving and resource coordination
Additional Information
All your information will be kept confidential according to EEO guidelines.
Hourly $21.23- 37.5 hour work week (75 hours per pay period)
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.