Why Join CARSTAR Elite Collision?
At CARSTAR Elite Collision, we're not just another collision repair shop; we are a local success story with a growing footprint in the community. As we continue to expand our local presence, we're in search of talented professionals who are excited about the opportunity to grow with us and make a real impact right here at home.
Our culture is built on a foundation of excellence, from the team we assemble to the unparalleled service we provide to our community. If you're a passionate and dedicated professional seeking to invest your skills in a locally growing, fast-paced, and collaborative environment, your next great career opportunity is right here with us. Be part of our mission as we redefine the collision repair experience one customer at a time, strengthening our local community in the process. We're excited to hear from you!
Job Summary: As a Collision Estimator, you'll play a crucial role in our commitment to excellence by assessing vehicle damage, preparing accurate repair estimates, and ensuring a seamless repair process. The ideal candidate will have a deep understanding of the collision repair process, outstanding customer service skills, and a desire to make a positive impact on our clients' lives.
Key Responsibilities:
- Inspect and assess vehicle damage to determine necessary repairs.
- Prepare detailed and accurate repair estimates using CCC software; familiarity with Mitchell is a plus to use from some insurance carriers.
- Build and maintain strong relationships with customers, insurance companies, and team members through effective communication regarding repair estimates, timelines, and additional information.
- Coordinate with the repair team to order and receive required parts in a timely manner.
- Keep customers informed on the status of their repairs, addressing any questions or concerns with empathy and professionalism.
- Maintain thorough and accurate estimates, repairs, and customer interactions.
- Stay ahead of the curve by keeping up-to-date on industry best practices, tools, and technologies.
Qualifications:
- High school diploma or equivalent; post-secondary education in a related field is a plus
- Proven experience as a Collision Estimator
- In-depth knowledge of collision repair processes, parts, and materials.
- Proficiency in CCC software; familiarity with Mitchell is a plus.
- Exceptional customer service and communication skills.
- Detail-oriented with strong organizational skills.
- Valid driver's license and clean driving record.
What Sets Us Apart:
- Competitive commission-based salary structure.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Paid vacation and paid time off.
- Opportunities for professional growth and development.
- A close-knit, supportive, and collaborative work environment.
- The chance to make a real difference in a growing and successful company.