Compensation: $55K* + Bonus
Paid Vacation, Paid Holidays & Paid Personal Days
Closed Every Weekend To Spend Time With Family & Friends
Healthcare Benefits Available
Matching 401K Retirement Plans
Locally Owned and Operated
On-Going Training & Career Advancement
Reimbursement for Professional Advancement Education Courses
Chaplain Care Support Available
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Weekly Lunches Provided
Employee Appreciation Events
Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag
Continuous Training Available Through The CBA Flywheel Learning System
Job Description
Job Title:
Automotive Customer Service Representative
Location:
718 West Sublett Road Arlington, TX 76017
Job Overview:
Recent college graduates would align well for this role and are welcome to apply for this excellent job opportunity!
As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.
Responsibilities include, but are not limited to:
Answer phone calls and schedule appointments
Check guests in and out
Treating our guests with the utmost respect under all circumstances and with a heart consistent with the Christian Brothers Automotive
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Keep the facility clean and organized
Desire to learn automotive repair service terminology and processes
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Keeps the service team accountable for making guest update calls on their vehicle
Serve as a community ambassador for the store through creating authentic relationships and partnerships
Follow all safety policies and procedures
Other duties as assigned
Qualifications
Qualifications:
Proven successful customer service experience is required; driven to serve others
Some experience in the automotive industry preferred; a strong desire to learn automotive terminology required
Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guests
Valid state driver's license
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office Suite or related software
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.
This is an excellent entry-level Automotive Sales Service opportunity. No automotive industry experience is required for this opening. We are looking to add an amazing customer service-centered person to join our team! Join the CBA Family where you are valued as a person in a fast-growing company.
If you enjoy being in a fun environment surrounded by good people. Apply today!
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.