Automotive Service Advisor – No Weekends | Purpose-Driven Team | Ahwatukee
Christian Brothers Automotive
Full-time
On-site
Phoenix Arizona United States
Automotive Service Advisor / Writer
Company Description
J.D. Power Names Christian Brothers Automotive #1 In Customer Satisfaction For Aftermarket General Maintenance for 6 years running!
Why You’ll Love Working Here:
No weekends – consistent work-life balance
A values-driven, supportive team culture
Industry Leading Pay
Health Benefits Available
Paid Vacation & Holidays
Paid training and clear growth opportunities
Clean, professional shop environment
Work that matters—helping people make confident decisions about their vehicles Employee
Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
4075 E. Cottonwood Ln. Phoenix, AZ 85048
Job Overview:
At Christian Brothers Automotive Ahwatukee, we believe great service starts with great people. As an Entry-Level Automotive Service Advisor, you’ll be the friendly, trustworthy point of contact for our guests—helping them understand their vehicle needs and feel confident in every decision.
We’re looking for people with strong character, a heart for serving others, and the desire to grow. We’ll provide the training, support, and systems to help you succeed.
This role is ideal for someone who enjoys building relationships, communicating clearly, and being part of a team that values honesty, excellence, and respect—both for our guests and for each other.
Responsibilities include, but are not limited to:
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services with honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and our guests
Directs, coordinates, and participates in performing customer service activities
Shuttle guests as needed
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.
Qualifications
What We’re Looking For:
Someone who enjoys helping people and solving problems
Strong communication skills and a positive attitude
Integrity, reliability, and a team-first mindset
Coachable and eager to learn
2+ Years of prior automotive customer service experience
Qualifications:
Current & valid driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications (preferred)
Experience in Automotive Customer Service and Service sales
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7AM – 6PM
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
We’re looking for long-term team members who want more than “just a job” and take pride in serving others well!
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 320+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
J.D. Power Names Christian Brothers Automotive #1 In Customer Satisfaction For Aftermarket General Maintenance for 6 years running!
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
J.D. Power Names Christian Brothers Automotive #1 In Customer Satisfaction For Aftermarket General Maintenance for 6 years running!
Why You’ll Love Working Here:
No weekends – consistent work-life balance
A values-driven, supportive team culture
Industry Leading Pay
Health Benefits Available
Paid Vacation & Holidays
Paid training and clear growth opportunities
Clean, professional shop environment
Work that matters—helping people make confident decisions about their vehicles Employee
Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
4075 E. Cottonwood Ln. Phoenix, AZ 85048
Job Overview:
At Christian Brothers Automotive Ahwatukee, we believe great service starts with great people. As an Entry-Level Automotive Service Advisor, you’ll be the friendly, trustworthy point of contact for our guests—helping them understand their vehicle needs and feel confident in every decision.
We’re looking for people with strong character, a heart for serving others, and the desire to grow. We’ll provide the training, support, and systems to help you succeed.
This role is ideal for someone who enjoys building relationships, communicating clearly, and being part of a team that values honesty, excellence, and respect—both for our guests and for each other.
Responsibilities include, but are not limited to:
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services with honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and our guests
Directs, coordinates, and participates in performing customer service activities
Shuttle guests as needed
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed.
Other duties as assigned.
Qualifications
What We’re Looking For:
Someone who enjoys helping people and solving problems
Strong communication skills and a positive attitude
Integrity, reliability, and a team-first mindset
Coachable and eager to learn
2+ Years of prior automotive customer service experience
Qualifications:
Current & valid driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications (preferred)
Experience in Automotive Customer Service and Service sales
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7AM – 6PM
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
We’re looking for long-term team members who want more than “just a job” and take pride in serving others well!
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 320+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
J.D. Power Names Christian Brothers Automotive #1 In Customer Satisfaction For Aftermarket General Maintenance for 6 years running!
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.