Automotive Service Advisor / Writer | Up to $100K* & Weekends Off | Chanhassen
Christian Brothers Automotive
Full-time
On-site
Chanhassen Minnesota United States
Automotive Service Advisor / Writer
Company Description
Christian Brothers Automotive
Benefits:
Fast-Growing Shop Looking For An Energetic Service Advisor
Compensation Plan $65K-$100K Depending on Qualifications
401(k) with Matching Funds
Best-In-Class Leadership Training & Conferences
Join an Award-Winning Team & Family-Oriented Culture
Closed Weekends For Time With Family & Friends
Paid Vacation & Holidays
Comprehensive Healthcare & Wellness Benefits
Continuous Training Through Online Learning System
Industry-Leading Home Office & Technician Support
Customer Service Innovators (6-Time JD Power Award Winner)
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
8941 Crossroads Blvd, Chanhassen, MN 55317
Job Overview:
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.
Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Demonstrate ability in presenting “easy to understand” vehicle solutions
Consistently and effectively sell services with transparency and integrity
Organize phone communications in a clear and professional manner
Ensure we treat every guest with our “Love Your Neighbor” level of respect
Uplift teammates with your never-ending support
Ensure that all repairs are performed to proper specifications
Shuttle guests as needed
Qualifications
Qualifications:
At least 3 years of sales experience in any field
Desire and demeanor to deliver amazing customer service
The ability to multitask during the sales process, including effective listening skills
Can execute problem-solving skills during a guest conversation
Proficiency in Windows-based computer software applications
Experience in Customer Service or Automotive Service roles preferred
Industry-recognized sales or service training certification preferred
Driver’s license and driving record acceptable to our insurance carrier
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
Christian Brothers Automotive
Benefits:
Fast-Growing Shop Looking For An Energetic Service Advisor
Compensation Plan $65K-$100K Depending on Qualifications
401(k) with Matching Funds
Best-In-Class Leadership Training & Conferences
Join an Award-Winning Team & Family-Oriented Culture
Closed Weekends For Time With Family & Friends
Paid Vacation & Holidays
Comprehensive Healthcare & Wellness Benefits
Continuous Training Through Online Learning System
Industry-Leading Home Office & Technician Support
Customer Service Innovators (6-Time JD Power Award Winner)
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
8941 Crossroads Blvd, Chanhassen, MN 55317
Job Overview:
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.
Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Demonstrate ability in presenting “easy to understand” vehicle solutions
Consistently and effectively sell services with transparency and integrity
Organize phone communications in a clear and professional manner
Ensure we treat every guest with our “Love Your Neighbor” level of respect
Uplift teammates with your never-ending support
Ensure that all repairs are performed to proper specifications
Shuttle guests as needed
Qualifications
Qualifications:
At least 3 years of sales experience in any field
Desire and demeanor to deliver amazing customer service
The ability to multitask during the sales process, including effective listening skills
Can execute problem-solving skills during a guest conversation
Proficiency in Windows-based computer software applications
Experience in Customer Service or Automotive Service roles preferred
Industry-recognized sales or service training certification preferred
Driver’s license and driving record acceptable to our insurance carrier
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.