Automotive Service Manager
Berman Auto Group
7 hours ago
Full-time
On-site
Niles, Illinois, United States
Automotive Service Advisor / Writer
Job Description
Berman Star Nissan is looking for a Service Manager to add to the team!
Location: Niles, IL
Pay: $125,000-$150,000 annually
Schedule: Full Time (Monday-Saturday; Sundays + one day off during the week)
Must have Dealership Service Management Experience
You will help plan, train, lead, and monitor the performance of service advisors, service technicians, and support staff to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives.
Responsibilities:
Oversee daily service department operations to ensure efficiency and profitability
Lead and motivate a team of service advisors, technicians, and support staff
Develop and implement strategies to increase revenue and customer retention
Train and mentor team members to improve performance and service quality
Ensure all service work meets manufacturer standards and customer expectations
Hire and develop service advisors and technicians
Address customer concerns promptly and professionally to resolve issues
Monitor key performance indicators (KPIs) and adjust strategies to meet goals
We offer:
Competitive PTO Policy
Multiple Low-Cost Medical, Dental, Vision & Life Insurance Options
Short Term & Long Term Disability
401K
Automotive Service & Sales Discounts
Qualifications
2 years of experience as a Dealership Service Manager
Proven leadership ability to mentor and train team members
Proficient time management and organizational skills
Excellent communication and interpersonal skills
Strong understanding of automotive service operations and profitability strategies
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Berman Star Nissan is looking for a Service Manager to add to the team!
Location: Niles, IL
Pay: $125,000-$150,000 annually
Schedule: Full Time (Monday-Saturday; Sundays + one day off during the week)
Must have Dealership Service Management Experience
You will help plan, train, lead, and monitor the performance of service advisors, service technicians, and support staff to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives.
Responsibilities:
Oversee daily service department operations to ensure efficiency and profitability
Lead and motivate a team of service advisors, technicians, and support staff
Develop and implement strategies to increase revenue and customer retention
Train and mentor team members to improve performance and service quality
Ensure all service work meets manufacturer standards and customer expectations
Hire and develop service advisors and technicians
Address customer concerns promptly and professionally to resolve issues
Monitor key performance indicators (KPIs) and adjust strategies to meet goals
We offer:
Competitive PTO Policy
Multiple Low-Cost Medical, Dental, Vision & Life Insurance Options
Short Term & Long Term Disability
401K
Automotive Service & Sales Discounts
Qualifications
2 years of experience as a Dealership Service Manager
Proven leadership ability to mentor and train team members
Proficient time management and organizational skills
Excellent communication and interpersonal skills
Strong understanding of automotive service operations and profitability strategies
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.