Career Advisor (800017)
Equus
Full-time
On-site
Scranton Pennsylvania United States
Automotive Service Advisor / Writer
Company Description
CAREER ADVISOR: Interaction with young adults, ages 17 - 24 inclusive, promoting career-decision-making; development of career/employment plans; placement into subsidized training/work experience activities; assisting with employment acquisition; and other duties as described below.
LOCATION: Physical office within PA CareerLink® Lackawanna County, 135 Franklin Avenue, Scranton, PA 18503 Hours: 8:30 A.M. - 4:30 P.M.; Monday through Friday
Job Description
Build a professional one-on-one working relationship with young adults to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination
Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Provide consistent and comprehensive case management and follow-up
Conduct client orientation /on-Boarding-
Work with local training providers and/or placement sites to ensure appropriate documentation is completed and received
Facilitate professional development workshops as assigned
Maintain organized database of clients and keep detailed documentation (case records) of all contacts with clients.
Ensure participants follow through with planned activities as outlined in developed Individual Employment Plan
Provide individualized assessment of work.
Provide referrals to appropriate community service or social service agencies when needed
Accurately complete required documentation for enrollment
Create solutions to participant attendance problems
Assist in the preparation of project reports as needed (participation, placement)
Work collaboratively as part of the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions
Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
Provide operational support and coverage as needed/assigned
Provide operations support for all compliance driven standards
May be assigned other tasks and duties reasonably related to their job responsibilities
Qualifications
Ability to maintain flexibility as needs of contract or contractor require
Proficiency with the use of MS Office and Google docs
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and strong written and verbal communication skills
Ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
Professional understanding of a vast array of occupations and career paths
Bachelor's degree from an accredited college or university in education, social services, and/or communications or experience commensurate with the position
Customer service experience required
Prior case management experience preferred
Knowledge of Scranton, PA/Lackawanna County, PA community recommended
Additional Information
All your information will be kept confidential according to EEO guidelines.
Experience working with young adults (17 - 24) preferred
Clean driving record. Clear background - FBI Fingerprint, Criminal History and Child Abuse Clearances
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
CAREER ADVISOR: Interaction with young adults, ages 17 - 24 inclusive, promoting career-decision-making; development of career/employment plans; placement into subsidized training/work experience activities; assisting with employment acquisition; and other duties as described below.
LOCATION: Physical office within PA CareerLink® Lackawanna County, 135 Franklin Avenue, Scranton, PA 18503 Hours: 8:30 A.M. - 4:30 P.M.; Monday through Friday
Job Description
Build a professional one-on-one working relationship with young adults to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination
Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Provide consistent and comprehensive case management and follow-up
Conduct client orientation /on-Boarding-
Work with local training providers and/or placement sites to ensure appropriate documentation is completed and received
Facilitate professional development workshops as assigned
Maintain organized database of clients and keep detailed documentation (case records) of all contacts with clients.
Ensure participants follow through with planned activities as outlined in developed Individual Employment Plan
Provide individualized assessment of work.
Provide referrals to appropriate community service or social service agencies when needed
Accurately complete required documentation for enrollment
Create solutions to participant attendance problems
Assist in the preparation of project reports as needed (participation, placement)
Work collaboratively as part of the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions
Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
Provide operational support and coverage as needed/assigned
Provide operations support for all compliance driven standards
May be assigned other tasks and duties reasonably related to their job responsibilities
Qualifications
Ability to maintain flexibility as needs of contract or contractor require
Proficiency with the use of MS Office and Google docs
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and strong written and verbal communication skills
Ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
Professional understanding of a vast array of occupations and career paths
Bachelor's degree from an accredited college or university in education, social services, and/or communications or experience commensurate with the position
Customer service experience required
Prior case management experience preferred
Knowledge of Scranton, PA/Lackawanna County, PA community recommended
Additional Information
All your information will be kept confidential according to EEO guidelines.
Experience working with young adults (17 - 24) preferred
Clean driving record. Clear background - FBI Fingerprint, Criminal History and Child Abuse Clearances
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.