Mobile Service Coordinator - Lone Star Chevrolet
Sonic Automotive
Full-time
On-site
Houston Texas United States
Company Description
At Lone Star Chevrolet, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Compensation (Draw / Commission):
Performance-based earnings range: $65,000 - $95,000+ / year
Job Description
Summary:
The Mobile Service Coordinator will coordinate all aspects of our Mobile Service Van operations, ensuring customers receive convenient, high-quality service without visiting the dealership. This role involves scheduling mobile appointments, communicating with customers, and supporting technicians in the field. The ideal candidate is organized, proactive, and customer-focused, with a passion for delivering a premium service experience on the go.
Duties & Responsibilities:
Manage daily operations of the Mobile Service Van, including appointment scheduling, routing, and service coordination.
Contact customers to promote and schedule mobile service visits.
Communicate repair needs, costs, and timing with both customers and technicians.
Track and follow up on mobile service appointments to ensure satisfaction and efficiency.
Coordinate with the Service Manager and Technicians to plan routes and service priorities.
Maintain accurate records of service requests, completed work, and parts usage.
Support marketing efforts to grow awareness of the Mobile Service program.
Qualifications
2+ years of experience in automotive service advising
Strong communication and organizational skills.
Proficiency with dealership management systems and scheduling tools.
Ability to multitask and manage time effectively in a fast-paced environment.
Valid driver’s license, good driving record, and ability to pass pre-employment screenings (background, drug test, and MVR).
Must be authorized to work in the USA.
Additional Information
Compensation (Draw / Commission):
Performance-based earnings range: $65,000 - $95,000+ / year
Actual earnings depend on performance. High-performing sales professionals who consistently meet and exceed store and corporate goals often earn well above this range.
Schedule:
FULL TIME
Sundays Always Off
Saturday Availability Required
Perks & Benefits:
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off that Grows with You
Sundays Always Off
Closed on Thanksgiving & Christmas
Employee Pricing on Purchases & Leases
Free & Discounted Gym Membership Options
Exclusive Travel Deals on Hotels, Rentals & Airfare
Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines
At Lone Star Chevrolet, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Compensation (Draw / Commission):
Performance-based earnings range: $65,000 - $95,000+ / year
Job Description
Summary:
The Mobile Service Coordinator will coordinate all aspects of our Mobile Service Van operations, ensuring customers receive convenient, high-quality service without visiting the dealership. This role involves scheduling mobile appointments, communicating with customers, and supporting technicians in the field. The ideal candidate is organized, proactive, and customer-focused, with a passion for delivering a premium service experience on the go.
Duties & Responsibilities:
Manage daily operations of the Mobile Service Van, including appointment scheduling, routing, and service coordination.
Contact customers to promote and schedule mobile service visits.
Communicate repair needs, costs, and timing with both customers and technicians.
Track and follow up on mobile service appointments to ensure satisfaction and efficiency.
Coordinate with the Service Manager and Technicians to plan routes and service priorities.
Maintain accurate records of service requests, completed work, and parts usage.
Support marketing efforts to grow awareness of the Mobile Service program.
Qualifications
2+ years of experience in automotive service advising
Strong communication and organizational skills.
Proficiency with dealership management systems and scheduling tools.
Ability to multitask and manage time effectively in a fast-paced environment.
Valid driver’s license, good driving record, and ability to pass pre-employment screenings (background, drug test, and MVR).
Must be authorized to work in the USA.
Additional Information
Compensation (Draw / Commission):
Performance-based earnings range: $65,000 - $95,000+ / year
Actual earnings depend on performance. High-performing sales professionals who consistently meet and exceed store and corporate goals often earn well above this range.
Schedule:
FULL TIME
Sundays Always Off
Saturday Availability Required
Perks & Benefits:
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off that Grows with You
Sundays Always Off
Closed on Thanksgiving & Christmas
Employee Pricing on Purchases & Leases
Free & Discounted Gym Membership Options
Exclusive Travel Deals on Hotels, Rentals & Airfare
Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines