Service Communications Advisor
Alphabe Insight Inc
Full-time
On-site
Boston Massachusetts United States
Automotive Service Advisor / Writer
Company Description
Elevare Branding is a leading firm dedicated to delivering innovative branding solutions that drive growth and create lasting impact. Our team thrives on creativity, collaboration, and strategic thinking, fostering an environment where talent can flourish and careers can grow.
Job Description
We are seeking a detail-oriented Service Communications Advisor to support our client communications and service operations. In this role, you will ensure clear, consistent, and professional communication across all channels, helping Elevare maintain its high standards of client satisfaction.
Responsibilities:
Serve as a primary point of contact for client inquiries and service-related communication.
Draft, review, and manage internal and external communications.
Coordinate with teams to ensure timely updates and follow-ups on service requests.
Assist in maintaining accurate records of communications and service interactions.
Identify opportunities to improve communication processes and client experience
Qualifications
Excellent written and verbal communication skills.
Strong organizational skills with the ability to manage multiple priorities.
Attention to detail and commitment to high-quality work.
Ability to collaborate effectively with cross-functional teams.
Professional demeanor and problem-solving mindset.
Additional Information
Competitive salary ($53,000 – $57,000 per year)
Opportunities for professional growth and career development
Supportive and collaborative work environment
Comprehensive benefits package
Elevare Branding is a leading firm dedicated to delivering innovative branding solutions that drive growth and create lasting impact. Our team thrives on creativity, collaboration, and strategic thinking, fostering an environment where talent can flourish and careers can grow.
Job Description
We are seeking a detail-oriented Service Communications Advisor to support our client communications and service operations. In this role, you will ensure clear, consistent, and professional communication across all channels, helping Elevare maintain its high standards of client satisfaction.
Responsibilities:
Serve as a primary point of contact for client inquiries and service-related communication.
Draft, review, and manage internal and external communications.
Coordinate with teams to ensure timely updates and follow-ups on service requests.
Assist in maintaining accurate records of communications and service interactions.
Identify opportunities to improve communication processes and client experience
Qualifications
Excellent written and verbal communication skills.
Strong organizational skills with the ability to manage multiple priorities.
Attention to detail and commitment to high-quality work.
Ability to collaborate effectively with cross-functional teams.
Professional demeanor and problem-solving mindset.
Additional Information
Competitive salary ($53,000 – $57,000 per year)
Opportunities for professional growth and career development
Supportive and collaborative work environment
Comprehensive benefits package