Service Sales Professional / Advisor | Weekends Off | Celina
Christian Brothers Automotive
Full-time
On-site
Celina Texas United States
Automotive Service Advisor / Writer
Company Description
Christian Brothers Automotive
Benefits:
*Up To $80K for Highly Qualified Candidates
Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
On-Going Training & Career Advancement
Employee Appreciation Events
Team Member Celebration Program - Recognizing Employees' Birthdays and Achievements Throughout the Year
Rewarding Great Work, The Annual Review Process provides opportunities to share goals and earn pay increases based on performance.
Daily Team Lunches
Locally Owned and Operated
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
4075 S. Preston Rd, Celina, United States, 75009
Job Overview:
As a Service Sales Advisor with Christian Brothers Automotive, you are the consultative professional our guests rely on for an exceptional service experience. Your customer service is crucial in gaining trust and building lasting relationships.
Service Sales Advisors must instantly connect with the customer on a consultative level to move the relationship beyond the transactional to a trusting partnership. Our advisors must be customer driven, overwhelmingly positive, strong problem solvers and consistent in follow up to provide a great experience.
Responsibilities include, but are not limited to:
Greet every guest as a friend and make them feel comfortable
Present the best solution to properly service our guest’s vehicle in a way that is easy to understand
Consistently and effectively sell our services in a consultative way without jeopardizing honesty and integrity
Maintain a positive attitude and team culture at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and our customers
Arrange shuttles for guests as needed in a CBA branded vehicle
Ensure that all services are provided and performed to proper specifications
Work together as a team and assist other employees as needed
Be committed to continuous improvement
Have the ability to maintain a sense of urgency and focused action
Exhibit high emotional intelligence to understand and overcome guest objections
Other duties as assigned
Qualifications
Qualifications:
Current driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software
Experience in a Customer Service and Sales role
Proficient in active listening, overcoming objections and closing the sale
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
Christian Brothers Automotive
Benefits:
*Up To $80K for Highly Qualified Candidates
Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
On-Going Training & Career Advancement
Employee Appreciation Events
Team Member Celebration Program - Recognizing Employees' Birthdays and Achievements Throughout the Year
Rewarding Great Work, The Annual Review Process provides opportunities to share goals and earn pay increases based on performance.
Daily Team Lunches
Locally Owned and Operated
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
4075 S. Preston Rd, Celina, United States, 75009
Job Overview:
As a Service Sales Advisor with Christian Brothers Automotive, you are the consultative professional our guests rely on for an exceptional service experience. Your customer service is crucial in gaining trust and building lasting relationships.
Service Sales Advisors must instantly connect with the customer on a consultative level to move the relationship beyond the transactional to a trusting partnership. Our advisors must be customer driven, overwhelmingly positive, strong problem solvers and consistent in follow up to provide a great experience.
Responsibilities include, but are not limited to:
Greet every guest as a friend and make them feel comfortable
Present the best solution to properly service our guest’s vehicle in a way that is easy to understand
Consistently and effectively sell our services in a consultative way without jeopardizing honesty and integrity
Maintain a positive attitude and team culture at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and our customers
Arrange shuttles for guests as needed in a CBA branded vehicle
Ensure that all services are provided and performed to proper specifications
Work together as a team and assist other employees as needed
Be committed to continuous improvement
Have the ability to maintain a sense of urgency and focused action
Exhibit high emotional intelligence to understand and overcome guest objections
Other duties as assigned
Qualifications
Qualifications:
Current driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software
Experience in a Customer Service and Sales role
Proficient in active listening, overcoming objections and closing the sale
Physical Requirements:
Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.